Access for people with disabilities

Everything you need to know before your visit.

Parking

There are three car parking spaces for users with disabilities at the front of the building. These cannot be booked in advance and are available on a first-come, first-served basis. The public car parks near to the ERO will also have some spaces for users with disabilities. For more information about these car parks, see our Visit us page.

Hearing induction loops

There are hearing induction loops at both the reception desk and at the Searchroom counter on the first floor, where you sign in.

Lifts

There is a lift up to the Searchroom on the first floor. The lift has been fitted with an audio commentary which announces when the doors are closing and when it arrives at the first floor.

Toilets

There are wheelchair-accessible toilets on the ground floor, near reception, and on the first floor, inside the Searchroom.

The toilet on the first floor has been fitted with a RADAR lock. Researchers who do not already have a RADAR key can obtain one from radar.org.uk.

If you have any additional requirements, please email ero.enquiry@essex.gov.uk to discuss them.

Searchroom facilities

Low level lockers and a low level coat rack have been installed, with sufficient space for wheelchair users.

Only pencils may be used to make notes in the Searchroom. We can provide pencils suitable for users with arthritis and similar conditions.

An accessible PC has been fitted with a larger monitor screen with an ergonomic keyboard, featuring black characters on a yellow background, and a mouse with a larger tracker ball.

Magnifying glasses are available on request for use in the Searchroom.

Members of staff are on hand to provide assistance, adjusting the height and rake of the Searchroom chairs. Outsize or heavy documents can be difficult to manoeuvre, but members of staff will be happy to provide assistance.

Guide and Assistance Dogs

The ERO can accommodate accredited guide and assistance dogs in the Searchroom in order to facilitate access for their owners to archive material. There is space outside the Searchroom or in our ground floor reception space where you can take your dog for a drink. We have drinking water dispensers but are not able to provide a drinking bowl.

If you are coming on a behind-the-scenes tour and would like to bring your assistance dog please let us know when you make your booking.