Contact us

You can write to us at: Essex Record Office, Wharf Road, Chelmsford, CM2 6YT

 

Birth, marriage and death certificates

To order a duplicate birth, marriage or death certificate for Essex, please see our Certificate Copies page and use the online form. If you have a query about a certificate order or want to request an order form be posted to you, please contact us on ero.certificate@essex.gov.uk or 033301 32482.

 

Research queries and Searchroom visits

If you have a query about your research or visiting the Searchroom, please see our Research pages. If you cannot find the answer you are looking for, please contact us on ero.enquiry@essex.gov.uk or 033301 32122.

 

Event bookings

To book for an event, please see our Events pages and use the online booking links. If you cannot book online or have a query, please contact us on ero.enquiry@essex.gov.uk or 033301 32122.

 

Venue hire

To hire a room, please see our Venue Hire page, or contact us on ero.reception@essex.gov.uk or 033301 32501.

 

Order copies of documents

If you would like to order copies of any of our documents, please see our Reprographics page. If you would like advice or need to discuss an existing order, please contact us on ero.reprographics@essex.gov.uk or 033301 32121.

 

Search Services

Find out how we can help with your research with our professional Search Service and Latin translation and transcription services on our Search Service page. To discuss an order with us, please contact us on ero.searchroom@essex.gov.uk or 033301 32122.

 

Education sessions

For information on our education sessions please see our Education pages. To discuss a booking, please contact us on heritage.education@essex.gov.uk or 033301 32476.

 

Group visits and talks

To discuss booking a group visit to the Essex Record Office or to book one of our expert staff to give a talk for your group, please contact us on ero.enquiry@essex.gov.uk or 033301  32490.

 

Essex Sound and Video Archive

For any queries relating to the Essex Sound and Video Archive (ESVA), please see the ESVA pages. You can also contact us on ero.enquiry@essex.gov.uk or 033301 32466.

 

Digitisation services

To find out how we can help preserve your collections for the future with our high quality digitisation services, please see our pages on Digitisation Services and Sound and Video Services. If you would like to discuss a digitisation project with us, please contact us on ero.enquiry@essex.gov.uk, or 033301 32496 (for digital imaging services) or 033301 32466 (for sound and video digitisation).

 

Conservation services

For information on how we could help look after your precious collections, please see our Conservation page for information about our conservation services. You can also contact us on ero.enquiry@essex.gov.uk or 033301 32132.

 

Donating or lending records

If you have a query about donating or lending records, please see our Donation pages  If you cannot find the answer that you are looking for, please contact us on ero.enquiry@essex.gov.uk or 033301 32497.

 

Saffron Walden Archive Access Point

You can e-mail the Saffron Walden Archive Access Point on mail.EROSaffronWalden@essex.gov.uk. The Access Point is staffed part-time. To speak to our Archive Assistant during opening hours, please telephone Saffron Walden Library on 033301 32636  and ask to be transferred to the Archive Access Point.

  

Any other queries

For any queries not outlined above please contact us on ero.enquiry@essex.gov.uk or 033301 35654.